BEACON TRANSCRIPT – A lawsuit claims that Bose, the company which manufactured the wireless headphones with the same name, collects everything you listen to and makes it public to third parties. Therefore, if you own such a pair of headphones, know that some other people might have access to your listening history.
The class-action lawsuit has been filed in Chicago this week. It claims that the company both collects and records everything a person is listening to. This means that it records any audio files playing in the headphones, including radio podcasts or any type of recording.
Moreover, Bose might be sharing all this information with third parties. Besides the musical history, they might also offer the third parties other details of identification. Customers are not informed about this when they buy a pair of Bose wireless headphones.
Bose are invading the privacy of their users
The lawsuit condemns this action, as it invades the privacy of users and disregards their rights to be informed. Also, the action is not legal, as it violates several federal and state laws. Having access to such information can provide a clear insight into the life and personality of a person.
For instance, a person might listen to certain podcasts or audio lectures which indicate his or her religion, sexual orientation, or political view. Thus, third parties might access private information which these people might keep only for themselves.
Bose supposedly collects all this data via the app called Bose Connect. This app allows people to choose what music or audio file the headphones should be playing via a smartphone. Bose Connect is compatible with Bose SoundSport Wireless, QuietComfort 35, QuietControl 30, or SoundLink Color II.
All the listening data is shared with third parties without the users’ consent
Thus, as the users choose what they want to listen to on the wireless headphones, the company collects all the information. This includes names of tracks, artists, or podcasts. Then, they automatically share the data with third parties. Among these, there is Segment, an analysis company which is constantly searching for data.
According to the lawsuit, Bose do not have permission to collect and use this data. The users did not accept that their data is collected, as the company never revealed this policy and kept it hidden. Also, they claimed that the costs of “controversy” might exceed $5 million.
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