BEACON TRANSCRIPT –Several disgruntled customers reported that the Nest thermostats are packed with software bugs. Most of them are complaining about the battery’s life and the device becoming unresponsive after a short period of time.
During the cold months of winter, the last thing we need to worry about is that the thermostat could go haywire, leaving us shivering in the comfort of our own house.
It would seem that this was the case with the Nest thermostat, a device meant to connect with a smart air conditioner in order to adjust certain ambient factors such as temperature or humidity.
Unfortunately, the Nest Learning Thermostat, Google’s newest gadget seems to have encountered some unexpected issues. After buying and installing the new device, many users have begun to complain that the device is not functioning correctly.
More specifically, it would seem that after it’s turned on, the device’s battery starts to deplete quite rapidly. In times, this leads to the device becoming unresponsive. Moreover, many users have reported that the device operated very slowly and, on many occasions, it simply deactivates with no reason at all.
Naturally, many Nest users have turned towards the company to demand an explanation for the device’s malfunction.
It took a while, but the technicians working for Nest managed to trace back the problem to a glitch software update. It would seem that the problem is very common among the users who chose to update the device’s software to the 5.1.3 version.
Users report that the Nest thermostats are packed with bugs. The company reported that it was successful in isolating the issue and that they will issue a general fix in the following weeks.
We do have an update on the problem. According to several sources inside Nest, it would seem that the developers managed to find a workaround solution to the software bug.
After releasing the patch, the company reported that 99.5 percent of users have reported that the device no longer has the battery issue. Unfortunately, 0.5 percent of them are still experiencing the low battery problem
The company again stated that the issue is encountered in the devices which were updated to the 5.1.3 version or a later one. For those who still experience the problem after installing the patch, then you could try an alternative solution.
Nest recommends the users to perform a manual reset on the device if they still have the bug. Here are the steps you need to follow in order to perform a manual reset.
- Press the ring button in order to access the main menu.
- Navigate until you see Settings and press the ring again.
- From the Settings menu, you can either select the Reset option or
If the device becomes unresponsive and you are unable to access the main menu, press and hold down the ring button for about 10 seconds. After the device shuts down, press again the ring button to turn it back on.