Beacon Transcript – AT&T has officially released an app which will help block the robot calls that act as vocal and audio spam calls.
Any phone user has encountered this problem. Chances are that you have received at least one robot call since possessing a cell phone. Most commonly, these turn out to be spam calls.
However, according to reports, such unsolicited robot calls are running rampant. Not only that but they have also cost some users money. About 20 percent of those to have responded to such calls have lost money. They unknowingly supported the scammer.
A number of solutions to the issue have already been made available. Manual number blocking is such a solution. Third-party apps have also been developed. Apps such as Whitepages and Privacystar offer large databases.
These contain lists of untrustworthy numbers. They can be used to preemptively block the outside calls. But these methods all require user involvement. They are also based on the user answering such robot calls.
AT&T new app should come to offer a much simpler method. The system has been launched on December 20. It has been called the Call Protect. The new feature will resemble the email filter system.
It will offer two call spam filters. They will work according to the present situation. In cases of known spam calls, it will proceed to block the number. It will also be carrying a network-level monitoring.
The other option will target suspected spam calls. In such situations, the phone will display a user alert.
If the respective turn out to be robot calls, customers can report them. Spam numbers can be marked by the app users. The mobile application will have a specific section for such actions.
After being marked as spam, the respective number will be automatically blocked. The option is somewhat similar to the current blocking features. iOS and Android powered devices have inbuilt such options.
Starting with Tuesday, the application will be free to download. The Call Protect app has both Android and iOS versions.
Still, Call Protect also has some limitations. At least for the moment, it can only be used when in an HD Voice coverage area. AT&T’s VoLTE system implements such regions. VoLTE is the Voice over Long-Term Evolution system.
Its purpose is to ensure a high-speed wireless communication. It targets both data terminals and mobile phones. VoLTE aims to improve sound quality by changing its source. As such, it sends calls over cellular data networks.
The AT&T HD Voice coverage is quite regionally developed. Its coverage spans along most of the eastern portions of the United States.
However, it does have its significant gaps. The West of the Mississippi is affected by such a gap. The service is also not available in almost all the Mountain West.
Robot calls are detected and blocked by using the network. The VoLTE data network capabilities are analyzed so as to mark potential spam calls.
The AT&T HD Voice service is available for higher-end phones. As such, some Call Protect details are as yet unclear. For example, phone technical specifications have not been offered.
It remains to be seen if Call Protect will have a restricted usage. It may, for example, potentially require an HD Voice – smartphone compatibility.
Still, the Call Protect should be a useful tool. Users can also customize their app. They can choose to block known robot calls. Or they may allow them.
In such cases, they would receive an alert. Customers will also be able to whitelist a number if they wish.
Image Source: Pixabay