Southwest Airlines’ Rivals Raise Fares to Help Stranded Passengers | American news

Many Southwest AirlinesRivals will put price caps on travel to help thousands of passengers stranded by the budget carrier’s mass flight cancellations this week. The airline caught this message said It plans to operate a third of its schedule on Thursday, December 29, but “return to normal operations with minimal disruption” on December 30.

American Airlines And United Imposing a ceiling on air fares between certain cities, According to CNN. Delta has implemented “walk-up fare limits in US domestic markets,” a spokeswoman for the carrier said. told Axios.

Alaska Airlines told Axios that the price cap is already in place, and will also lower fares in some cities. Frontier Airlines is said to have limited its higher fares to “anticipated disruption conditions”. Spirit, meanwhile, was rocking “conversion changes or fare differences” between dozens of cities as of Jan. 3, the news agency reported.

Southwest canceled 2,357 flights Thursday, more than any other carrier, according to the data As notes. On Wednesday, Southwest cancellations reached 2,510. Federal officials said They will explore the traffic meltdown.

Southwest’s logistical chaos began on Thursday, December 22. While many airlines canceled due to the historic winter storm that brought blizzard-like conditions to much of the U.S., areas such as Southwest California canceled flights that were unscathed by inclement weather.

Thousands of fliers were canceled over the holiday weekend and this week, leaving no clear path back home. Hours of lines, days of long delays, overflowing baggage claims and more Tears Southwest Agents Who fought with excited customers.

Southwest’s rebooking policy worsened the plight of the company’s customers. According to CNN, the airline will not rebook passengers on competing flights.

Southwest does not have agreements with other carriers that allow rebooking on competing flights, limiting customer options. “Southwest is unique in the industry in that we don’t have codeshare partners,” a Southwest spokesperson told CNN. “It’s part of our business model.”

“I’m truly sorry,” Southwest’s chief executive, Bob Jordan, said. said In a video on Tuesday. He blamed the cancellations on cold temperatures across the U.S., which he said affected flight routes. “[A]After a few days of trying to work our full schedule through the busy holiday weekend, we reached the decision to significantly reduce our flying.

Asked to comment on its competitors’ initiatives, Southwest told the Guardian in an email this morning: “We cannot comment on other airlines.”

“For now, we continue to operate a reduced schedule by flying one-third of our schedule through Thursday. “We have no updates or adjustments to share regarding Friday’s schedule,” the company said. “Our teams continue to work to reconnect customers with their bags.”

Southwest said it will provide additional resources to help customers in the form of webpages Find luggage Information on where they can contact Southwest Rebook or request a refund.

Airline said Later on Thursday, it said it hoped it could return to “normal operations” on Friday after operating one-third of its schedule for one more day.

US Secretary of Transportation, Pete Boutique, The Federal Transit Agency has said it will investigate Southwest’s mass cancellations and determine whether it is meeting its legal obligations to affected customers. Buttigieg said Southwest should at least receive refunds for canceled flights, as well as passengers’ lodging and meal expenses.

“While we all understand that you can’t control the weather, this is a direct liability of the airline from uncontrolled weather,” Buttigieg said recently on NBC Nightly News.

US Senate Commerce Committee Chair Maria Cantwell also pledged To investigate. So are two of Cantwell’s fellow Democratic senators and members of the Commerce Committee requested Southwest will pay “significant” compensation, insisting the carrier is capable of paying $428m in dividends this January.

As the chaos in the Southwest caused widespread distress, some stranded travelers found a way home together. Some hapless travelers – who were strangers to each other – joined together Road trips Rather than waiting for an airline.

Bridget Schuster, one of the travelers on this road, took to TikTok Documented Her journey Florida Along with three other travelers to Ohio, all were strangers at the outset.

“So far, there have been no serial killer vibes,” Shuster joked.

The Associated Press contributed reporting

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