BEACON TRANSCRIPT – Uber wants to make the job of their drivers easier. Thus, they created an update for the driver app which, among other new features, is meant to help them choose the best routes and have a better navigation experience.
Uber revealed that the new navigation app included an update for the iOS version and a completely new app for the Android version. They upgraded the navigation in an attempt to ease the drivers’ job and improve their services.
Uber wants to provide a better navigation experience both for the driver and for the customer
The update helps them find the shortest and quickest routes to get from location to location. Thus, they would be able to improve their pickups, drop-offs, and the general trip experience, both for them and for the customers. The upgrade project was led by Manik Gupta, Uber’s Maps Product Team Leader, and by Maya Choksi, the Driver App Senior Product Manager.
Before the update, drivers had to exit the Uber app and use external services for mapping, such as Google Maps or Waze. Now, they no longer have to exit the app to receive all the navigation information they need. They only have to choose the “Navigate” option and they will be sent to Waze, Google Maps, or whatever navigation app they select.
Choksi explained why the new update is more helpful.
“The goal for the new navigation experience is to provide drivers with the optimal driving experience for Uber specifically. Previously we had a hacked-together experience, using a combination of APIs to provide in-app navigation.”
The new app does not only improve navigation
The update aims to improve not only the driving experience. Uber noticed that drivers usually had their phones fixed at around 3 feet distance from their faces, on average. Thus, they developed the new app so that they would be able to see it from that distance.
Besides these new advantages, it also has other features. These include pickup points at airports specially designed for Uber, and UberEATS parking spaces at restaurants. What they mean by the update is to make it easier for the driver to do his job and offer him certain advantages that he, of course, needs.
It is not easy to drive around at night and pick people up but, with the new app, you can be sure that you can enjoy the best Uber experience and ensure that the driver is taken care of properly.
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